Know every asset. Control every site. Scale your enterprise by making good decisions with confidence in your asset data.

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CASE STUDIES

Use Case 1: HVAC Service Company

Company: ABC Heating & Air
Size: 12 employees (2 office, 10 field techs)
Challenge: Tracking 300 pieces of equipment across 10 trucks, no visibility into who has what

Prism Solution:

  • Site 1: Main warehouse (25 locations: receiving, storage bins, shop area)

  • Site 2: Field operations (10 locations: Tech-Mike, Tech-Sarah, etc.)

  • Process: 

    • New equipment received at warehouse → Status: Available

    • Transfer to Tech-Mike's location → Status: In Use

    • Tech transfers to Tech-Sarah (collaborative job)

    • Tech returns damaged item → Transfer back, Status: Damaged

Results (3 months):

  • Equipment accountability: 100% (from ~60%)

  • Time savings: 5 hours/week eliminated from manual tracking

  • Reduced losses: $2,400 saved (found "lost" tools via tracking)

  • Tech satisfaction: Increased (clear accountability, less blame)

ROI: System paid for itself in 2 months via reduced losses alone

Use Case 3: Security Systems Installer

Company: SecureHome Systems
Size: 15 employees (3 office, 12 installers)
Challenge: 500 items (cameras, sensors, control panels), couldn't track what was deployed where

Prism Solution:

  • Site 1: Main warehouse (50 locations: 3-level hierarchy) 

    • Building → Category (Cameras, Sensors, Panels) → Bin

  • Site 2: Installers (12 locations: one per installer)

  • Catalog: Linked items to Prism catalog (90% match rate)

  • Field workflow: 

    • Transfer to Installer-John for job

    • Photo documentation of installation (3 photos: before, during, after)

    • Transfer any unused items back to warehouse

Results (3 months):

  • Setup time: 8 hours (not 40 hours - catalog saved 80%)

  • Field efficiency: 15% improvement (mobile app vs paper)

  • Customer documentation: Excellent (photos prove installation)

  • Inventory shrinkage: Reduced 40% (better accountability)

ROI: $750/month in time savings + reduced shrinkage

Use Case 2: IT Service Provider

Company: TechSupport Pro
Size: 8 employees (3 office, 5 field techs)
Challenge: Managing 450 items (laptops, routers, monitors) for client deployments, frequent shortages

Prism Solution:

  • Site 1: Office warehouse (30 locations: by equipment type)

  • Site 2: Client sites (20 locations: one per major client)

  • Mobile app: Barcode scanning for quick check-in/out

  • Process: 

    • Receive from vendor → Scan, assign bin

    • Transfer to Client-ABC Corp → Scan, change status to "In Use"

    • Return from client → Scan, status back to "Available"

  1. Results (2 months):

    • Transaction time: 3 minutes → 30 seconds (via mobile scanning)

    • Inventory accuracy: 70% → 96%

    • Stockouts eliminated: Zero in 2 months (from 2-3/month)

    • Client billing improved: Accurate deployment records

  2. ROI: $500/month savings in staff time, $300/month in eliminated emergency purchases


Use Case 4: Audio/Visual Rental Company

Company: EventAV Rentals
Size: 6 employees
Challenge: Managing rental equipment across events, couldn't track returns, frequent losses

Prism Solution:

  • Site 1: Warehouse (40 locations by equipment type)

  • Site 2: Active events (10 locations: one per concurrent event)

  • Process: 

    • Transfer to Event-Wedding-SmithJones → Status: In Use

    • Photo on transfer (document condition)

    • Transfer back after event → Status: Available or Damaged

    • Photo on return (document condition)

Results:

  • Equipment recovery: 100% (from 85% - always got everything back)

  • Damage accountability: Clear (photos prove pre-existing vs new damage)

  • Double-booking eliminated: Real-time visibility prevented conflicts

  • Customer confidence: Increased (professional tracking)

ROI: $1,200/month in eliminated losses/damages

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